DIY Platform - TransMon
Module wise Snapshots explainging Sampling, Auditing, Calibration, RnR, PKT & Dashbaord modules of TransMon
Sampling
Sample Generation & Allocation – Generating & Allocating Sample based on the created sampling plan
Sampling Plan Creation – TransMon being integrated with the ACD/CRM database, so any of the parameter available in the database can be used to create Sampling plan
Trusted by
Auditing
Quality Auditor View
Pre-Populated Info on Audit form from various data sources (ACD/CRM)
Audit Form View
Trusted by
Agent’s view
Agent Feedback Pendency view
Agent Login – Feedback Acceptance & Rebuttal Flow
Integrations
OpsGuru View
OpsGuru