Sampling
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-14.51.42.jpg)
Sample Generation & Allocation – Generating & Allocating Sample based on the created sampling plan
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-14.45.58.jpg)
Sampling Plan Creation – TransMon being integrated with the ACD/CRM database, so any of the parameter available in the database can be used to create Sampling plan
Auditing
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-15.10.38.jpg)
Quality Auditor View
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-15.21.35.jpg)
Pre-Populated Info on Audit form from various data sources (ACD/CRM)
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-15.28.50.jpg)
Audit Form View
Agent’s view
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-15.52.01.jpg)
Agent Feedback Pendency view
![](https://transmonqa.com/wp-content/uploads/2023/04/WhatsApp-Image-2022-08-30-at-18.56.38.jpg)
Agent Login – Feedback Acceptance & Rebuttal Flow
OpsGuru View
![](https://transmonqa.com/wp-content/uploads/2023/04/monitoring-and-evaluation-of-quality-processes-1.jpg)
OpsGuru