Gen AI is poised to redefine customer service, making agent assistance the new norm.
According to Gartner’sreport it is predicted that by 2025, 80% of customer service and support organizations will be applying generative AI technology in some form to improve agent productivity and customer experience (CX). Generative AI, which is currently at the Peak of Inflated Expectations, will primarily be used for content creation, AI-supported chatbots and automation of human work.
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According to Forrester’s 2024 predictions, 60% of generative AI skeptics will use and value the emerging technology in 2024, whether they realize it or not.
Startups are making ethical AI a focal point of innovation. The future isn’t just about pushing boundaries; rather, it’s about doing so responsibly. So, stay tuned for an era where AI models prioritize ethical considerations, thereby promoting a conscientious approach to technology.
Keep a vigilant eye out as big tech giants, including Generative AI, assert dominance through strategic acquisitions. The tech landscape is about to witness major moves as industry leaders position themselves for the next phase of innovation.
Business models pivot around Large Language Models (LLMs) operations and on-premise LLMs. Brace yourselves for a paradigm shift, completely redefining how language processing takes center stage in various industries.
Get ready for the breakout year of Vertical Generative AI! Industries will undoubtedly experience a substantial surge in tailor-made solutions, completely transforming how we approach challenges and simultaneously boosting efficiency across various sectors.Free of cost 14 days trial
The marketing realm is undeniably gearing up to ride the Gen AI wave, bringing forth innovative solutions and personalized experiences. An AI-powered marketing revolution is undeniably on the horizon, enhancing targeting precision and elevating customer engagement.
Enterprises and Indian startups are actively gearing up to hire for Gen AI roles. The job market is indisputably evolving, with the demand for AI expertise reaching new, unprecedented heights. The workforce is currently witnessing a profound transformation, marked by a substantial surge in opportunities for those particularly skilled in Generative AI.
Indian language AI models and LLMs are undoubtedly set to skyrocket, fueled by substantial funding. The rich linguistic diversity of India will seamlessly mirror in the digital realm, opening up new and unexplored avenues for communication, education, and innovation.
Gen AI promises an extraordinary transformation in 2024. From revolutionizing customer service and reshaping customer queries to emphasizing ethical considerations and witnessing strategic moves by big tech giants, each prediction unequivocally represents a pivotal shift in the technological landscape.
As Gen AI firmly takes center stage in marketing tech, disrupts software development, and prompts a substantial surge in workforce demand, the anticipation is palpable. The breakout year for Vertical Generative AI and the meteoric rise of Indian language models vividly signify a dynamic era of innovation and inclusivity.
The future is undoubtedly knocking on our doors, and Gen AI stands at the forefront of this technological revolution. So, buckle up for an exhilarating journey into the realm of endless possibilities!