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TransMon – Operations Management Made Easy

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TransMon - Streamlining Operational Dynamics

CX management Platform

Quality Audit workflow Automation X

Vidur: A field Audit Application

Elevate Field Performance through Automation.

Geniee: Agent Assist

Empower Agents, Instant Support at Fingertips

Learning Management Tool

Efficient Onboarding & Cost-effective Flexible Training

AlertBee - Stay Informed

Precision Every Hour.

Auto QA

CX & Sales Insights on 100% Transactions

Decision Tree

Simplify Complexity, Guide Seamless Decisions

OpsGuru

AI&BI powered automated smart dashboards

TransMon for Sales/Support/Collection Operations

FCR

Increase by 18%

QA Productivity

Increase by 67%

AHT

Lower Down AHT by 63 se

CSAT

Increase by 21%

Compliance Issue

Achieve 97% Compliance

Cost Leakage

Reduce by 19%

In-office Shrinkage

Minimize it by 4%

Sales

Increase by 12%

Attrition

Reduce attrition by 4%

Coaching

Increase by 18%

Onboarding Time

Cut down by 37%

Team Collaboration

Boost by 61%

Reporting

Real-time & centralized

ROI

Increment

Customer Success

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TransMon

Delivering Value though Cutting Edge, AI & BI enabled Quality Monitoring

TransMonQA is a powerful tool that can help call centers improve their customer experience. This Software easy to use, affordable, and scalable. It is a very benefical Call Center Software. It is a valuable investment for any any center that is committed to providing a great customer experience.

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