TransMon – Operations Management Made Easy
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TransMon - Streamlining Operational Dynamics
CX management Platform
Quality Audit workflow Automation X
Vidur: A field Audit Application
Elevate Field Performance through Automation.
Geniee: Agent Assist
Empower Agents, Instant Support at Fingertips
Learning Management Tool
Efficient Onboarding & Cost-effective Flexible Training
AlertBee - Stay Informed
Precision Every Hour.
Auto QA
CX & Sales Insights on 100% Transactions
Decision Tree
Simplify Complexity, Guide Seamless Decisions
OpsGuru
AI&BI powered automated smart dashboards
TransMon for Sales/Support/Collection Operations
FCR
Increase by 18%
QA Productivity
Increase by 67%
AHT
Lower Down AHT by 63 se
CSAT
Increase by 21%
Compliance Issue
Achieve 97% Compliance
Cost Leakage
Reduce by 19%
In-office Shrinkage
Minimize it by 4%
Sales
Increase by 12%
Attrition
Reduce attrition by 4%
Coaching
Increase by 18%
Onboarding Time
Cut down by 37%
Team Collaboration
Boost by 61%
Reporting
Real-time & centralized
ROI
Increment
Customer Success
Lenskart Testimonial
TransMon
Delivering Value though Cutting Edge, AI & BI enabled Quality Monitoring
TransMonQA is a powerful tool that can help call centers improve their customer experience. This Software easy to use, affordable, and scalable. It is a very benefical Call Center Software. It is a valuable investment for any any center that is committed to providing a great customer experience.
20+
Users Groups
40k+
Users
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Users Groups
20+
Users Groups