Alert Bee - Keeps your business alert

 

Over 85% of customer service professionalsacknowledge the significance of receiving updates on a real-time basis

Integrating real-time updates into customer service operations offers several benefits, including:

Enter your number to receive a sample report

    Types of Real-time Alerts

    right

    Instance based alerts
    Rebuttal Alert, Fatal Error Alert, ATA report, Action tendencies, etc.

    View Example
     
    right

    Periodic alerts
    Process Level , Team Level daily business insight reports.

    View Example

    Instance-based trigger examples

    Rebuttal Management

    Fatal Error Management


     
     

    Periodic alerts examples


     
     

     
     

    User groups for Real time alerts

    User Group / Medium Email Whatsapp Notification
    Power Owner Yes Yes Yes
    Supervisor (TL/Managers/QTLs) Yes Yes Yes
    Agents Yes No Yes

     
     
     

    Clients we work with

    TransMon is known for delivering innovation in the process of quality monitoring. It enables the management to monitor the performance of the QA team and understand what type of feedback has been shared with the agents.

     

     
     

    Types of packages


    Add on: Agent Population Coverage INR 2,999/- Upto 1000 Agents
    Add on: AMC & Customization*
    *The scope of the same will be communicated post discussion.
    ** WhatsApp Message charged seperately @.85 paisa/message

    Revolutionize Your Customer Service Business with Real-Time Communication

    Boost CSAT and CX numbers with TransMon

    Expected Benefits

    sales (2)

    Atleast 45% increase in TransMon Adoption

    system (2)

    Streamlined operations

    graph (2)

    50% reduction in feedback closure time

    team work

    Enhanced collaboration

    decision making

    Data-driven decision-making

    Talk to our experts